Emergency backstop excess energy events
As more Victorians install rooftop solar, we are changing the way we operate our network. From 1 July 2024, new and upgrading solar customers will be required to install a system that allows solar exports to be remotely reduced or stopped if there is an excess of energy in the network.
Our customers’ desire for a cleaner energy future has resulted in one of the largest uptakes of rooftop solar in Australia.
During the day, all that solar provides abundant, low-cost energy for all consumers. But on occasions when demand for energy is low, this abundance can create imbalances in the electricity network.
To manage the risk of these events, the Victorian Government is requiring United Energy to develop new ways to manage exports from rooftop solar systems.
The new capability will help us to provide a secure, reliable supply of energy to all customers and allow more renewable energy to connect to the network.
What this means
On 1 July 2024, we will activate technology (known as an emergency backstop) to allow exports from solar systems to be remotely reduced or stopped if there is excess energy in the network. This will require new solar customers to install an internet-connected solar inverter and provide a stable internet connection.
The changes will only apply to applications to connect solar made after 1 July 2024. Existing solar customers will not be affected unless they upgrade their current system.
The capability to reduce solar exports will only be used under direction from the Australian Energy Market Operator (AEMO) when there are imbalances in the network. In these rare events, we will initially reduce solar exports so customers can continue to self-consume the electricity they generate. If the grid is still not secure, we may turn off solar generation for short periods, but only ever as a last resort.
What you need to know
Meeting the new government requirements will require some changes to the processes that customers, solar installers and equipment manufacturers follow. More specific information about what you can expect, see the below frequently asked questions.
General FAQs
- Why are you changing the way solar exports are managed?
- When do excess energy events occur? Why do they happen?
- Who decides when to slow or stop solar exports?
- What are the benefits of the new system?
Solar customer FAQs
- Will I be affected by the change?
- How much will this change cost me in lost feed-in tariff?
Solar installer FAQs
- Will the new requirements change the solar installation process?
- Does this impact the hardware that solar installers can use?
- Does this change apply to every installation from 1 July 2024?
- How can we learn more about the changing requirements?