Help & support

Help & support

Documents and resources

We’ve put together all of our factsheets, reports and other documents in one convenient place.

Forms library

If you need to complete a form to make a request or application, you’ll find it in our library.

Online services

We’ve made it even easier for you to manage your electricity supply without even leaving our website.

Complaints and claims

If you need to submit a claim or complaint related to our service, we’ve put all the information you need in one place.