2026-2031 Regulatory Reset
The way our customers use electricity is rapidly changing as the energy transition accelerates. The decisions we make now must be designed for their future needs.
2026-2031 Regulatory Reset
The way our customers use electricity is rapidly changing as the energy transition accelerates. The decisions we make now must be designed for their future needs.
To prepare for 2026-2031 regulatory reset, we've spend the past last four years speaking to more than 8,100 customers to understand what matters most to you.
The result is a plan for the next five years that delivers what you want.
What you told us
Over the last four years, we’ve spoken to more than 8,100 customers to understand what matters most to you. You told us you want:
- Reliability, safety and resilience: to stay connected with uninterrupted and safe electricity supply that can withstand extreme weather.
- Affordability and equity: everyone to have access to the electricity supply they value, regardless of where they live or work.
- Energy transition: to shift towards more sustainable energy sources and practices for a cleaner future.
What we're proposing
We're investing $1.3 billion on what our customers want between 2026 and 2031.
We will deliver all of this and more for just a $1 average yearly increase to residential bills.
Have your say on our draft 2026-2031 regulatory proposal
You're invited to help shape our regulatory proposal for next five years. Feedback is open until 30 October 2024.