General enquiries
Use this form to contact us with any general enquries, including non-urgent maintenance (graffiti, broke pit lids, wildlife issues), trees and vegetation near powerlines (cutting requests, no go zones) and facilities access. Please allow up to five business days for us to respond.
Do not use use this form to report power outages, electrical faults, or hazards and public safety issues. To report these call our 24/7 faults and emergencies line on 13 20 99. If it is an emergency, call 000.
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General enquiry form
General Enquiry
Take control with myEnergy
Did you know you can complete the following tasks yourself via the myEnergy portal?
- Submit and track new connections, alterations, and abolishment applications
- Submit pre-approvals for solar and small scale battery connections
- Obtain permits
- Check your power use, including solar exports
- Manage your outage notifications